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FAQ

Founded in 2011, MYSMOK is a one-stop solution provider for heat-not-burn and atomized E- cigarette technology. With its own brand ISMOD of heat-not-burn products, MYSMOK has grown into a leading high tech enterprise with a complete system of Design, R&D, Manufacturing and Global Distribution.

ISMOD is a brand providing SMART smoke-free product that uses sophisticated electronics to heat tobacco instead of burning it to release flavourful nicotine-containing vapour.

HNB stands for Heat-Not-Burn device, smoking alternative that heats real tobacco to your familiar sensation and taste without ashes, bad odor and 90% of toxicants found in cigarette smoke.

For inquiries or pricelist about our products, please contact us via the contact form and we will be in touch asap.

Yes, for international orders the MOQ limit is usually 2000pcs per flavor.

Contact us for customised type/flavors, our R&D and customer care team will provide you the best solution.

Please leave your email to us with related information(products you interested in, quantity, business type, location, target market, etc.) We will reply you and help you asap.

Definitely! Please contact us and we offer a variety of marketing marterials to support your promotion.

For launching markets, we offer certification complied with relevant national industry regulations and policy requirements, such as TPD, CE, RoHS, CB, KC etc.

Please feel free to contact us. Our friendly customer care team is happy to answer any questions or queries you have.